Free Credit Freezes Are Here

Federal Trade Commission, Director, Bureau of Consumer Protection

Gail Hillebrand, Bureau of Consumer Financial Protection, Associate Director, Division of Consumer Education and Engagement
Free credit freezes and year-long fraud alerts are here, starting September 21st, thanks to a new federal law. Here’s what you should know:

Free credit freezes
Security freezes, also known as credit freezes, restrict access to your credit file, making it harder for identity thieves to open new accounts in your name. Starting September 21, 2018, you can freeze and unfreeze your credit file for free.

If you request a freeze online or by phone, the agency must place the freeze within one business day. If you request a lift of the freeze, the agency must lift it within one hour. If you make your request by mail, the agency must lift the freeze or place within three business days after it gets your request.

Don’t confuse freezes with locks. They work in a similar way, but locks may have monthly fees. If you want a free freeze guaranteed by federal law, then opt for a freeze, not a lock.

Year-long fraud alerts
A fraud alert tells businesses that check your credit that they should check with you before opening a new account. Starting September 21, 2018, when you place a fraud alert, it will last one year, instead of 90 days. Fraud alerts will still be free and identity theft victims can still get an extended fraud alert for seven years.

Credit freezes and the military
If you’re in the military, you’ll still have access to active duty alerts, which let you place a fraud alert for one year, renewable for the time you’re deployed. The active duty alert also gives you an added benefit: the credit reporting agencies will take your name off their marketing lists for prescreened credit card offers for two years (unless you ask them to add you back on).

You can place a fraud active or alert duty alert by visiting any one of the three nationwide credit reporting agencies– Equifax, Experian or TransUnion. The one that you contact must notify the other two. You also can find links to their websites at CreditBureauContacts.

Issues with a credit freeze
You can submit a complaint online or by calling 855-411-2372 if you think a credit reporting agency is not placing a credit freeze or fraud alert properly. If you think someone stole your identity, visit the FTC’s website,, to get a personalized recovery plan that walks you through the steps to take.

For more information, check out Place a Fraud Alert, Extended Fraud Alerts and Credit Freezes, and Credit Freeze FAQs. And if you’re considering a child credit freeze, you also may want to read Child Identity Theft. CWP

By Andrew Smith

Leave a Reply

Your email address will not be published. Required fields are marked *

Recent Content

link to Community Policing

Community Policing

What are Community Policing Programs Community policing is a collaboration between the community and the local police department which aims at identifying and addressing community’s problems. In such a setup, the police is not the sole agency responsible for law enforcement, the community members join them to ensure a drop in crime rates and safety […]